The name of the game in multi-family buildings is connectivity. Opportunities for connectivity can happen in the lobby, at the mailboxes, at the fitness center or even in the laundry room, storage areas or dog run. With so many Millennials embracing e-commerce, as noted by leasing consultancy Hightower, some buildings are even adding rooms just for package handling, but they are far more stylish than the receiving rooms of yore. But before investing in a trendy amenity, it’s critical to think about how residents’ needs are already being served in the neighborhood. If there’s a popular gym across the street, a pricey fitness center many not be worth it. However, if the nearest grocery store is a car ride away, adding access to an on-site shopping service could be a good value-add asset to a property. Remember that you’re not just designing interiors; you’re designing a community.